Decade after decade, we continue to lead the pack in the communications industry. Our on-site systems help businesses increase productivity, enhance collaboration and improve bottom-line growth.

We offer systems from some of the leading manufacturers in the world. Since 1974, SETEL has been one of NEC’s leading partners in North America, and while the breadth of our product offering has expanded through the years, our commitment to delivering a great customer experience remains unchanged.

Our team goes beyond the installation of your new phone system and associated components to provide system maintenance, transition and customer service so that your SETEL experience is hassle-free.

Our service offerings include:

  • Voice Systems: IP Telephony (VoIP), TDM (Digital)
  • Managed Services: Maintenance Contracts, Remote Support, Network Monitoring and Carrier
  • Technical Support: Break-Fix and Move/Add/Change
  • Contact Center: Skills-Based Routing, Comprehensive Reporting, Chat and Email Queuing and SQL Database Integration
  • Infrastructure: Servers, Switches, Routers and Cabling

SETEL techs are so familiar with our system and our multiple facilities on our 200+ acre campus that I rarely have to walk through any orders with them. If we were to ever change our service/maintenance provider, I guess I'll have to quit.
— Pam Bain, Sr. Specialist
Denso Manufacturing Tennessee, Inc.